Here’s one aspect of customer service that I think everyone should have: an ironclad,”no hard feelings”,100% money-back guarantee.
Category Archive
for: ‘Good Practices / Business’
Flying Solo Can Lead To A Crash Landing
One of the most powerful ideas I’ve ever heard was a quote from the brilliant speaker and trainer Brian Tracy. He said, “Success leaves clues.” That’s incredible! Do you see what that means?…
The Power of ONE
I recently heard a seasoned trainer describe a metaphor for Coaches – with our desire to create, our curiosity, and our eagerness to try new things…. When I heard it I couldn’t help but fall off my seat laughing, because it’s so true.
Watch Out For These 4 Client-Repelling Habits
“I wish I could just do the coaching part – the part I love. I hate having to “sell” my services. I wish someone else could do that for me!” Ahh, the Coach’s refrain. It’s amazing how many times I hear a statement like this from a passionate and well meaning coach who simply loves …
Are You First In Line For The Money?
“Always pay yourself first!” Yes. Right. Huh? Over the years, I’ve heard financial experts, business gurus, and other teachers say that phrase, but I never really understood what they meant in practice.
Are You Running Your Business or Is It Running You?
All too often, I see Coaches do everything “right” and achieve that brass ring – only to find themselves working themselves into the ground, morning, noon, and night, just to keep up with what they have created.
Never answer this question!
Often, as coaches, we’ll find ourselves in the awkward predicament of talking to someone who is intrigued with our work and what we offer – whether it be at a networking event, a conference, or even a social gathering – and who simply comes out with “So, what do you charge?”
